Account & Billing
Help with your trainer account settings, payments and subscriptions, cancellations, and other platform management tasks to run your fitness business on The Social Trainer.
I'm having trouble getting started
Quick start guide for fitness professionals and personal trainers using The Social Trainer to grow your brand and business on Instagram.
How do I update my billing information?
You can update your billing details for The Social Trainer (TST) from your account settings.
Can I upgrade my membership from monthly to annual?
Quick instructions for fitness professionals to switch billing plans or upgrade to a team account with The Social Trainer.
How do I cancel my account?
We're sorry to see you go — if you change your mind, you can manage your membership with The Social Trainer anytime from your dashboard.
Can I get a receipt of my subscription?
Where users can find and download payment receipts and invoices on The Social Trainer.
If I cancel, do I have to take down any posts or just lose access to future content?
You do not have to take down any posts; you will just lose access to future training content.
I'm having trouble logging in
Quick login troubleshooting for fitness professionals and personal trainers using The Social Trainer.